Contact Sky Duty for Flight Department Support

We typically respond within one business day during U.S. business hours. There's no chatbot in front of the inbox and no support tier wall — every message goes to a real person on the small product team who knows how the app works.

If your question is "how do I…" rather than something specific to your fleet, the guides and tutorials may answer it faster than waiting on us. The getting-started guide covers first-launch setup and is the most common path new operators take.

Most of the inbound we get is from chief pilots, owners, and dispatchers running between one and ten aircraft on a Part 91 or Part 135 certificate. The questions we hear most often are about migrating an existing logbook from another app, setting up scheduling for a multi-leg trip with crew swaps, sequencing maintenance against tach and Hobbs values that are already in motion, and exporting clean reports the accountant or auditor can actually use. None of those need a sales call to answer — drop the question into the form above and you will get a real reply with the specifics for your operation.

A few details help us reply faster the first time around. Mention how many tails you fly and roughly what they are, the rough size of your team and who else needs to log in, and whether you have a current piece of software you are trying to leave behind. If your operation is closer to a fleet rollout than a single-user install, that context also helps — we can route the conversation to whoever on the team can talk through onboarding or volume pricing without bouncing the thread back and forth between inboxes.